Cookie Policy

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for enabling third party features and our advertising and marketing efforts.

The Dimensions app (app.dimensions.ai) uses cookies for analytics, improving your on-line experience and enabling third party features. In particular:

a) We use two types of cookies: security cookies and authentication, both in order to optimize our website and services for you.

Authentication cookies automatically identify your browser or your device when you log in as a registered user. They thereby serve as identifiers that save you from having to log in repeatedly. The standard authentication cookie is automatically deleted when you close your browser (so called “session cookie”). The following data is stored in our authentication cookies: an authentication token, a session ID and a Google Analytics ID.

Security cookies are used in order to protect our website and to detect possible security risks. The security cookie is automatically deleted when you close your browser. The following data is stored in our security cookies: Cross-site request forgery token.

b) In addition, we use various third party services that involve the use of cookies and/or similar technologies, namely: Google Analytics, Google ReCaptcha and Intercom.

Google Analytics is a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). It sets one or more analytics cookies. Google uses such cookies to help us analyze how users use our website and services. The information generated by the cookie(s) about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will, however, be truncated and therefore anonymized before transmission. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. More information on data protection in respect of Google Analytics is available at http://www.google.co.uk/intl/en/analytics/privacyoverview.html and details about how to opt out can be found at https://www.google.com/intl/en/policies/privacy/partners.

Google reCAPTCHA is a service offered by Google that helps website owners protect their sites from spam and abuse. The service includes usage of device specific and location based informations as your IP address. Data collection and use is governed by Google’s privacy policy at https://www.google.com/intl/en/policies/privacy/.

Intercom is a cloud-based service offered by Intercom, Inc., San Francisco, USA, for providing you with user support, and us with an additional means to communicate with you upon your request as well as with additional web analytics. Intercom uses cookies as well as other technologies (beacons, local shared objects etc.) in order to provide its services. The Information on the usage of our website as well as the support widget provided by intercom includes the IP address that has been assigned to your device at the time of your visit, as well as information such as browser type or the webpage you were visiting before you came to our website. More information on data protection at Intercom, Inc. is available at https://www.intercom.com/privacy.

You may refuse the use of cookies by selecting the appropriate settings on your browser. If you want to disable the use of cookies generally you can set your browser to reject and block any new cookies (also, you can delete existing cookies, of course). Details about how this can be done in your browser can be found, for instance, in your browsers’ help section. However, please note that, if you set your browser to automatically reject cookies, you might no longer be able to use all features of our website and services.